Frequently Asked Questions
How long does a typical speed optimization take?
Most speed optimization projects take 3-7 days depending on the complexity of your site. We start with a comprehensive audit, then implement changes in phases to ensure stability. You will see measurable improvements within the first few days.
Do you work with existing hosting providers or recommend new ones?
We work with whatever setup makes sense for your business. If your current hosting is adequate, we will optimize it. If migration would significantly benefit you, we will recommend options and handle the entire migration process with zero downtime.
What is included in your monthly retainer plans?
Retainer plans include proactive monitoring, regular performance audits, priority support, security updates, and ongoing optimization. The specific inclusions depend on your plan tier - Starter, Growth, or Scale. All plans include 24/7 uptime monitoring.
How do you handle emergency situations like server crashes?
Response times depend on your plan. Scale clients get 15-minute response for critical issues, Growth clients get 1-hour, and Starter clients get 4-hour response. We have 24/7 alerting and can often resolve issues before you even notice them.
What technologies and platforms do you work with?
We specialize in Next.js, React, WordPress, and custom applications. For infrastructure, we work with AWS, Google Cloud, DigitalOcean, Vercel, Cloudflare, and most major providers. We are platform-agnostic and recommend what works best for your needs.