Privacy Policy
Last updated: December 2024
1. Introduction
Acefina ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website acefina.com or use our services.
2. Information We Collect
We may collect information about you in various ways:
- Personal Data: Name, email address, phone number, company name, and job title when you fill out our contact forms or request a consultation.
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
- Communication Data: Records of correspondence when you contact us via email, WhatsApp, or other channels.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send you relevant information about our services
- Improve our website and services
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party services that help us operate our business (hosting, analytics, email services).
- Legal Requirements: When required by law or to protect our rights.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact and project data is typically retained for 7 years for legal and accounting purposes.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: hello@acefina.com