We review this page regularly and update it whenever our data handling or service processes change.
1. Introduction
Acefina ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard information when you visit acefina.com or work with us.
2. Information we collect
We may collect information in the following categories:
- Personal data: Name, email, phone, company, and job title when you submit contact or consultation requests.
- Usage data: Browser, device, IP address, pages visited, and how you interact with the site.
- Communication data: Records of conversations through email, WhatsApp, scheduling tools, or other business channels.
3. How we use your information
- Respond to inquiries and deliver requested services
- Send relevant service and project information
- Improve website performance and user experience
- Maintain business records and comply with legal obligations
4. Data sharing
We do not sell personal information. We may share data with:
- Service providers: Hosting, analytics, email, and operational tools that help us run the business.
- Legal or security requirements: When disclosure is required by law or necessary to protect our rights, systems, or users.
5. Data security
We apply appropriate technical and organizational safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction. No online transmission method is completely secure, so we cannot guarantee absolute security.
6. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of personal data
- Object to or restrict certain processing
- Request data portability where applicable
7. Data retention
We retain personal data only for as long as needed to fulfill the purposes outlined in this policy or to meet legal, accounting, and contractual obligations. Contact and project records are typically retained for up to seven years.
8. Contact us
If you have questions about this policy or want to exercise a privacy-related right, contact us at hello@acefina.com.